The client, who was a disabled adult under the care of the responsible party, was being transported in a company van.
The operator of the van failed to secure his client's wheelchair once in the van. When the accident occurred, the van rolled causing the client to be ejected onto the freeway. The client sustained a hematoma to his head as a result of being ejected from the van. The responsible party claimed that a phantom vehicle caused the accident and that the client was properly secured in his wheelchair.